General Terms and Conditions
Contents
1. Name of service provider:
2. Contents of the General Terms and Conditions
3. Services provided by Kótka Levente Individual Entrepreneur
4. Payment of service fees
Use of the service.
4.1. Certification and invoicing procedure
6. Service fees
7. Obligations of the service provider
9. Right of withdrawal/termination in the case of a legal entity consumer
a. Termination of the Contract
b. Right of withdrawal/termination in the case of natural person Consumers
Natural person Consumers may exercise on the detailed rules of contracts between consumers and businesses
Legal consequences of failure to provide information on the consumer's right of withdrawal or termination
Exercising the consumer's right of withdrawal or termination
Obligations of the business in the event of withdrawal or termination by the consumer
Obligations of the consumer in the event of withdrawal or termination
Exceptions to the consumer's right of withdrawal and termination
9. Other provisions
10. Definitions:
11. Settlement of legal disputes
1. Name of service provider:
Company name:
Levente Kótka Individual Entrepreneur
Registered office:
4544 Nyírkarász, MADAI ÚT 25.
Registration number:
58740475
Tax number:
48638579-1-35
Represented by:
Levente Kótka
info@innobotz.com
Hosting provider details:
Company name:
IONOS Cloud Ltd.
Website:
https://www.ionos.co.uk
2. Contents of the General Terms and Conditions
These General Terms and Conditions are entered into by Levente Kótka, Individual Entrepreneur (hereinafter referred to as the Service Provider) and the Consumer using its services available at www.innobotz.com/hu (hereinafter referred to as the Consumer), hereinafter collectively referred to as the Parties.
The GTC are intended to lay down the rules relating to the use of the service, as well as the rights and obligations of the Parties. By accepting these GTC, the Consumer accepts and agrees to be bound by the terms and conditions and rules set by the Service Provider.
3. The services of Kótka Levente Individual Entrepreneur and the terms and conditions of the services
The Service Provider offers chatbot development, AI automation, and lead generation sales activities to the Consumer. In this context, as a result of the order, the Consumer receives script code from the Service Provider. The application of the code enables the Consumer to use the chatbot. The Consumer can order the service offered by the Service Provider at http://www.innobotz.com/hu.
In a world of endless possibilities, finding the perfect agency to develop state-of-the-art AI chatbots and automation can be overwhelming. The Service Provider offers unparalleled expertise and innovative solutions tailored to the Consumer's unique needs. Let the industry's best AI technology turn your vision into reality.
The Service Provider has one goal above all else: 100% customer satisfaction. We set the highest standards in project planning and execution, and we are committed to building the perfect AI solution for the customer on time and within budget.
Additional services related to the above services:
Online administration. The Service Provider handles the process of using the Service via its online interface. The Consumer is obliged to obtain information about the details of the service on the website.
Information. The Service Provider undertakes to provide the Consumer with comprehensive information during the process of using the Service and for the duration of the use of the service. The Service Provider shall send the following informational electronic messages to the Consumer in connection with the use of the Service:
In the case of bank transfer:
Customer service. The Service Provider draws the Consumer's attention to the fact that after the sale, the Service Provider provides customer service via its electronic mail system at the email addressinfo@innobotz.com and the telephone number +36202428206.
4. Payment of service fees
The Consumer is obliged to pay for the services ordered by them to in the manner detailed below:
Service Provider's schedule of performance:
Use of the Service e.
Following the provision of the Service by the Service Provider, the Consumer shall bear all risks related to the success, quality, and performance of the Consumer's project. Under no circumstances shall the Service Provider be liable for any damage to the Consumer or any third party arising from the Consumer's use of the Service, including, but not limited to, the Consumer's lost profits, lost benefits, lost savings, or other damages arising from the operation or inoperability of AI systems.
The Consumer may initiate the use of the Service via the website.
Use of the Service does not require registration.
Upon arriving at the website, the Consumer is directed to the Service Provider's Calendly online appointment booking system, where they can select a suitable online consultation time from the calendar provided by the Service Provider. In the calendar available on the online interface, the Consumer can select their appointment time down to the hour and minute after specifying the year, month, and day.
The following information is required to finalize the selected appointment:
- Last name
- First name
The Consumer can enter additional comments for the service provider in the Other field on the interface.
The condition for booking an appointment is that you read and accept the Service Provider's General Terms and Conditions and Privacy Policy. The Service Provider draws the Consumer's attention to the fact that by clicking on the "Continue" button, the Consumer expressly acknowledges that they have read and accepted the Service Provider's General Terms and Conditions and Data Management Policy.
After providing the data and finalizing the order, the Consumer will receive a confirmation email from the Service Provider to the email address provided, containing an invitation to the consultation corresponding to the online appointment.
The confirmation email will contain the following information:
- Last name
- First name
- Email address
In addition, the Consumer has the option of contacting the Service Provider via the website. When contacting the Service Provider, the following information must be provided:
- Last name
- First name
4.1. Certification and invoicing procedure
Within 8 days of receiving the bank transfer, the Service Provider will issue an electronic accounting document, which will be sent to the Consumer's registered email address. Within 8 days of deducting the fees for other services ordered through the website, the Service Provider shall issue an invoice, which shall be sent to the Consumer by e-mail. The Consumer shall pay the fees charged to them to the Service Provider.
5. Obligations of the Consumer
The Consumer agrees that the Service Provider may send messages to the specified email address regarding changes in the legal relationship between the parties. The Consumer is entitled to prohibit the service described in this section by sending a message to the email address specified above.
6. Service fees
The Service Provider draws attention to the fact that the service fee is determined individually in each case, taking into account its scope, method and other specific characteristics, before the service is started.
The Consumer is obliged to pay the fee by bank transfer to the bank account maintained by the Service Provider. The service fee shall be paid in USD, based on the daily mid-market exchange rate.
After accepting these GTC, the Consumer will receive a payment request via Stripe to the email address provided by them. Once payment has been made, the Service Provider will commence performance without delay.
The monthly service fees are included in the first invoice, and subsequent invoices will be issued upon performance.
The Service Provider draws the Consumer's attention to the fact that additional fees will be charged if they wish to change the accepted scope and objectives of the project, based on the Service Provider's individual pricing, depending on the extent of the change.
The Service Provider offers comprehensive post-implementation support and maintenance services for the developed artificial intelligence systems, included in the monthly fee, as follows:
Additional support beyond the maintenance terms agreed upon in the agreement shall be subject to a separate fee determined by the Service Provider.
The fees specified in these GTC are valid for three (3) months following acceptance of these GTC by both parties. Additional services after this period require a new agreement.
7. Service Provider Obligations
The Service Provider guarantees that it will not change the price of the services at the time of ordering.
The Service Provider reserves the right to expand the range of its services without being obliged to notify the Consumer.
The Service Provider reserves the right to suspend the service if it becomes aware that the data provided when using the service does not correspond to reality. The Consumer acknowledges and accepts this provision.
The Service Provider informs the Consumer that, in order to perform the Contract, it will process the data in accordance with its data processing policy, in the manner and for the purposes specified therein.
The Service Provider guarantees that the functions included in the project will meet the requirements and that the operation will be reasonably error-free.
The Service Provider warrants that the AI solutions will function as described in the project specification for the duration of the service. However, the Service Provider does not guarantee that the operation of the AI systems will be uninterrupted or error-free. The extent of the Service Provider's liability under these GTC shall not exceed the total amount paid by the Service Provider for the services provided, i.e. the service fee. Under no circumstances shall the Service Provider be liable for any indirect, incidental or consequential damages.
9. Right of withdrawal/termination in the case of a legal entity Consumer
The Service Provider draws the attention of legal entity Consumers to the fact that the Consumer is obliged to reimburse the Service Provider's reasonable costs if it exercises its right of termination after the commencement of performance.
a. Termination of the Contract e
The Contract shall terminate:
This contract shall terminate
● upon the termination of either party without a legal successor,
● upon performance,
● other cases specified by law.
This contract may be terminated
● Either party may terminate this contract in the event of a serious breach of contract by the other party and failure to remedy such breach within 30 days, by giving written notice to the other party, stating the reasons.
● The parties are entitled to terminate this contract by mutual agreement at any time.
In the event of termination, the Consumer shall be obliged to pay the Service Provider for the services provided up to the date of termination.
b. Withdrawal/Termination in the case of a natural person Consumer
The Service Provider draws the attention of natural person Consumers to the fact that Consumers are obliged to reimburse the Service Provider for reasonable costs if they exercise their right of termination after the commencement of performance.
Natural person Consumers may exercise their right of withdrawal and termination in accordance with the provisions of Government Decree 45/2014. (II.26.) on the detailed rules of contracts between consumers and businesses.
The Service Provider draws the Consumer's attention to Section 20 (2) (b) of Government Decree 45/2014. (II.26.) governing the withdrawal from service orders.
The Service Provider draws the Consumer's attention to the nature of the Service and, in this regard, to Section 29(m) of Government Decree 45/2014. (II.26.) on the withdrawal from the order of the Service.
20. § (1) In the case of contracts concluded outside business premises and between absent parties, the consumer shall have the right to withdraw without giving any reason within the time limit specified in paragraph (2). In the case of a contract concluded outside business premises and between absent parties for the provision of a service, if performance begins after the declaration referred to in Section 13 or Section 19 has been made, the consumer shall have the right to terminate the contract without giving any reason within the time limit specified in paragraph (2).
(2) The consumer may exercise his right of withdrawal or termination under paragraph (1)
a) in the case of a contract for the sale of goods
aa) for the goods,
ab) in the case of the sale of several goods, if the individual goods are delivered at different times, the last goods delivered,
ac) in the case of goods consisting of several items or pieces, the last item or piece delivered,
ad) if the goods are to be delivered regularly within a specified period, the first delivery,
from the date of receipt by the consumer or a third party designated by the consumer other than the carrier;
b) in the case of a contract for the provision of services, from the date of conclusion of the contract
within fourteen days.
(3) The provisions of paragraph (2)(a) shall not affect the consumer's right to exercise his right of withdrawal as specified in this section during the period between the date of conclusion of the contract and the date of receipt of the goods.
(4) If the consumer has made an offer to conclude the contract, the consumer shall have the right to withdraw the offer before the conclusion of the contract, which shall terminate the binding nature of the offer to conclude the contract.
Legal consequences of failure to provide information on the consumer's right of withdrawal or termination
Section 21 (1) If the business has failed to comply with its information obligation specified in Section 11 (1) (i), the withdrawal period specified in Section 20 (2) shall be extended by twelve months.
(2) If the business has provided the consumer with the information specified in paragraph (1) within twelve months of the expiry of the period specified in Section 20 (2), the period for withdrawal or termination shall expire on the fourteenth day following the date of notification of this information.
Exercise of the consumer's right of withdrawal or termination
Section 22 (1) The consumer may exercise his or her right under Section 20
a) using the model statement in Annex 2; or
b) by means of an unequivocal statement to that effect
.
(2) The business may also enable consumers to exercise their right under Section 20(1) on its website. In this case, the business shall immediately confirm receipt of the consumer's statement on a durable medium.
(3) The right specified in Section 20 shall be deemed to have been exercised within the time limit if the consumer sends his or her statement before the expiry of the time limit specified in Section 20 (2) or Section 21.
(4) The consumer shall bear the burden of proving that he or she has exercised the right specified in Section 20 in accordance with this Section.
Obligations of the business in the event of withdrawal or termination by the consumer
Section 23 (1) If the consumer withdraws from a contract concluded outside the business premises or between distant parties in accordance with Section 22, the business shall refund the total amount paid by the consumer as consideration, including any costs incurred in connection with the performance, without delay, but no later than fourteen days from the date on which it became aware of the withdrawal.
(2) In the event of withdrawal or termination in accordance with Section 22, the business shall refund the amount due to the consumer using the same method of payment as used by the consumer. With the express consent of the consumer, the business may use a different method of payment for the refund, but the consumer shall not be charged any additional fees as a result.
(3) If the consumer expressly chooses a mode of transport other than the least expensive standard mode of transport, the business shall not be obliged to reimburse the additional costs incurred as a result.
(4) In the case of a contract for the sale of goods, the trader may withhold the amount specified in paragraph (1) until the consumer has returned the goods or has provided conclusive evidence that they have been returned, whichever is earlier. The business shall not be entitled to withhold the amount if it has undertaken to transport the goods back itself.
(5) With regard to the processing of consumers' personal data, the company complies with its obligations under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation). (6) The company shall refrain from using personal data provided or created by the consumer, generated during the use of digital content or digital services provided by the company, other than personal data.
(a) cannot be used in connection with the digital content or digital service provided by the undertaking
(a) cannot be used in connection with the digital content or digital service provided by the business;
b) relates exclusively to the consumer's activities in the use of the digital content or digital service provided by the undertaking,
(c) has been combined by the trader with other data and cannot be separated or can only be separated with disproportionate effort; or
d) it has been created by the consumer together with other persons and can still be used by other consumers.
(7) With the exception of points (a), (b) or (c) of paragraph (6), the business shall, at the consumer's request, make available to the consumer any content other than personal data that the consumer has provided or created while using the digital content or digital service provided by the business.
(8) The consumer shall be entitled to retrieve the digital content free of charge, without restriction, within a reasonable time, in a commonly used and machine-readable data format.
(9) In the event of withdrawal from the contract, the business may, without prejudice to paragraph (7), prevent the consumer from continuing to use the digital content and digital service in particular by making the digital content and digital service inaccessible to the consumer or by blocking the consumer's user account.
Obligations of the consumer in the event of withdrawal or termination
Section 24 (1) If the consumer withdraws from a contract concluded outside business premises or between distant parties in accordance with Section 22, he shall return the goods without delay, but no later than fourteen days from the date of notification of withdrawal, or hand them over to the business or to a person authorized by the business to receive the goods, unless the business has agreed to transport the goods back itself. The return shall be deemed to have been made within the deadline if the consumer sends the goods before the deadline expires.
(2) The consumer shall bear only the direct cost of returning the goods, unless the business has agreed to bear this cost.
(3) If the goods were delivered to the consumer at the time of conclusion of the contract outside the business premises, the business shall return the goods at its own expense if they cannot be returned by post due to their nature.
25. § The consumer shall only be liable for any depreciation in value resulting from use beyond that necessary to establish the nature, characteristics, and functioning of the goods. The consumer shall not be liable for any depreciation in value if the business has failed to comply with its information obligation under Section 11(1)(i).
Section 25/A. In the event of withdrawal from the contract, the consumer shall refrain from using the digital content or digital service and from making them available to third parties.
Section 26 (1) If, in the cases referred to in Section 13 or Section 19, the consumer terminates a contract concluded outside business premises or between absent parties after the performance has commenced, he shall pay the business a fee proportionate to the service performed until the date of notification of the termination to the business. The amount to be paid by the consumer on a pro rata basis shall be determined on the basis of the total amount of the consideration specified in the contract, plus tax. If the consumer proves that the total amount thus determined is excessively high, the proportionate amount shall be calculated on the basis of the market value of the services performed until the date of termination of the contract.
(2) For the purposes of this section, the market value shall be determined by taking into account the consideration for the same service provided by undertakings engaged in the same activity at the time of conclusion of the contract.
Section 27 When exercising their rights under Section 20, consumers shall not bear the following costs:
a) the full or partial costs of performing the contract for the provision of the service, if
aa) the undertaking has failed to comply with its information obligation under Section 11(1)(i) or (k), or
ab) the consumer did not request the commencement of the service in accordance with Sections 13 and 19 before the expiry of the deadline specified in Section 20(2);
b) the full or partial costs of the digital content service provided on a non-tangible medium, if
ba) the consumer did not give his or her express prior consent to the commencement of performance before the expiry of the deadline specified in Section 20(2),
bb) the consumer did not declare, at the same time as giving his consent under point ba), that he was aware that by giving his consent he would lose his right under Section 20, or
bc) the business failed to provide the confirmation required under Section 12(2) or Section 18.
Section 28 In connection with the exercise of their rights under Section 20, consumers shall not be subject to any additional costs or other obligations beyond those specified in Section 23(3) and Sections 24-26.
Exceptions to the consumer's right of withdrawal and termination
Section 29 (1) The consumer may not exercise his or her right under Section 20
a) in the case of a contract for the provision of services, after the service has been performed in full, however, if the contract gives rise to a payment obligation for the consumer, only if the performance began with the consumer's express prior consent and with the consumer's acknowledgment that they would lose their right of withdrawal once the business had fully performed the contract;
b) in respect of goods or services whose price or fee depends on fluctuations that cannot be influenced by the financial market undertaking, even within the time limit specified in Section 20(2);
c) in the case of goods that are not prefabricated and are manufactured according to the consumer's instructions or at their express request, or in the case of goods that are clearly tailored to the consumer's person;
d) perishable goods or goods whose quality can only be preserved for a short period of time;
e) in the case of goods in sealed packaging which, for health or hygiene reasons, cannot be returned after delivery;
f) goods which, by their nature, are inseparably mixed with other goods after delivery;
g) alcoholic beverages whose actual value depends on market fluctuations beyond the control of the business and whose price was agreed by the parties at the time of conclusion of the sales contract, but the contract is only performed after the thirtieth day following its conclusion;
h) - with the exception of paragraph (2) - in the case of a business contract where the business visits the consumer at the consumer's express request to carry out urgent repair or maintenance work;
i) the sale of sealed audio or video recordings or computer software, if the consumer has unsealed the packaging after delivery;
j) newspapers, magazines, and periodicals, with the exception of subscription contracts;
k) contracts concluded at public auctions;
l) contracts for accommodation, transport, car rental, catering or leisure activities, with the exception of residential services, if the contract specifies a performance date or deadline;
m) in the case of digital content provided on a non-tangible medium, if the business has begun performance with the consumer's express prior consent and the consumer has, at the same time as giving that consent, acknowledged that he or she will lose the right referred to in Section 20 once performance has begun; and the business has sent a confirmation to the consumer in accordance with Section 12(2) or Section 18.
(2) In the case specified in paragraph (1)(h), the right under Section 20 shall extend to services expressly requested by the consumer and to services or goods offered in addition to the replacement parts used to perform maintenance or repairs.
(3) In the cases specified in paragraph (1) points a)-c) and e), the consumer may exercise his right under Section 20 if he has concluded the contract in the context of off-premises trading as defined in the Trade Act or in the context of product sales accompanied by a product demonstration.
8. Performance by the Service Provider
The Service Provider shall commence the provision of the service within 5 days of the Order and shall complete it within 30 days.
9. Other provisions
The language of this document entitled General Terms and Conditions is Hungarian, with a simplified translation into English.
The Service Provider transfers the right to use the service specified in Section 3 of the GTC, but reserves all other rights. The service specified in Section 3 of the GTC is protected by copyright. The Consumer expressly acknowledges the information provided by the Service Provider in this section.
The Service Provider informs the Consumer that the images, videos, texts, ebooks, and other materials on its website are the property of the Service Provider.
The contracting parties declare that they will cooperate with each other during the performance of the contract, provide each other with the necessary information, and give preference to peaceful resolution of any disputes.
The parties are free to enter into a contract and freely choose the other contracting party.
The parties are free to determine the content of the contract.
The Service Provider is entitled to unilaterally amend these GTC.
The parts of the contract not affected by the amendment shall remain unchanged.
The provisions governing the conclusion of the contract shall apply mutatis mutandis to the amendment of the contract.
The content of the contract may be amended unilaterally by either party if this is stipulated in the contract or if the party is entitled to do so by law.
The Service Provider shall publish the essential elements of the amendment in a clearly visible manner at www.innobotz.com/huoldalon.
The Hosting Service Provider is responsible for the operation of the digital data content.www.innobotz.com/hu is protected by a firewall. The applicable technical protection measures and the interoperability of hardware and software are governed by the rules of the Hosting Service Provider.
The Service Provider draws the Consumer's attention to the fact that data entry errors can be corrected prior to sending the contractual statement by sending a notification to the email addressinfo@innobotz.com .
The Service Provider reserves the right to engage subcontractors to ensure the provision of the service and its completion by the deadline. The Service Provider shall endeavor to complete the service as soon as possible.
10. Definitions:
11. Settlement of legal disputes
If any consumer dispute between the Service Provider and the Consumer cannot be resolved through negotiations with the Service Provider, the Consumer may may turn to the conciliation body competent for his/her place of residence or stay and initiate the proceedings of the Body, or may also turn to the Conciliation Body competent for the Service Provider's registered office, and the following legal enforcement options are also available to the Consumer.
In Hungary, the Budapest Conciliation Board (BBT) is authorized to act in cross-border disputes between Consumers and Service Providers relating to online sales or service contracts.
Board competent according to the service provider's registered office:
Szabolcs-Szatmár-Bereg County Conciliation Board
Address 4400 Nyíregyháza, Széchenyi u. 2.
Telephone 06-42-420-180
Fax 06-42-420-180
E-mail bekelteto@szabkam.hu
For the purposes of the rules governing the Conciliation Board, a consumer is defined as a civil organization, church, condominium, housing cooperative, micro, small and medium-sized service provider as defined by separate legislation, which purchases, orders, receives, uses or consumes goods, or is the recipient of commercial communications or offers relating to goods.
The Service Provider is obliged to cooperate in the conciliation board proceedings.
Consumers may turn to the following conciliation bodies based on their place of residence/stay in order to settle consumer disputes:
Baranya County Conciliation Body
Address: 7625 Pécs, Majorossy Imre u. 36.
Telephone number: +36-72/507-154; 20/283-3422
E-mail: info@baranyabekeltetes.hu
Bács-Kiskun County Conciliation Board
Address 6000 Kecskemét, Árpád krt. 4.
Postal address Bács-Kiskun County Conciliation Board operated by the Bács-Kiskun County Chamber of Commerce and Industry
6001 Kecskemét Pf. 228.
Telephone number: (+36) 76 501 525, 501 532
Fax: (+36) 76 501 538
Mobile: (+36) 70 938 4765
E-mail: bekeltetes@bacsbekeltetes.hu
Website: www.bacsbekeltetes.hu
Békés County Conciliation Board
Address: 5600 Békéscsaba, Penza ltp. 5.
Email: bekeltetes@bmkik.hu
Phone number: 06-66-324-976
Fax: 06-66-324-976
Borsod-Abaúj-Zemplén County Conciliation Board
Address: 3525 Miskolc, Szentpáli u. 1.
Telephone 46/501-090 (new cases)
46/501-871 (ongoing cases)
E-mail: bekeltetes@bokik.hu
www.bekeltetes.borsodmegye.hu
Budapest Conciliation Board
Address: 1016 Budapest, Krisztina krt. 99.
Telephone number: 06-1-488-2131
E-mail: bekelteto.testulet@bkik.hu
Website: bekeltet.bkik.hu
Csongrád-Csanád County Conciliation Board
Address: 6721 Szeged, Párizsi krt. 8-12.
Phone number: +36-62/554-250/118
E-mail: bekelteto.testulet@csmkik.hu
Fejér County Conciliation Board
Address: 8000 Székesfehérvár, Hosszúsétatér 4-6.
Telephone number: 06-22/510-310
E-mail: bekeltetes@fmkik.hu
Website: https://www.bekeltetesfejer.hu/
Győr-Moson-Sopron County Conciliation Board
Address: 9021 Győr, Szent István út 10/a.
Telephone number: 06-96-520-217
Email: bekelteto.testulet@gymsmkik.hu
Website: https://bekeltetesgyor.hu/
Hajdú-Bihar County Conciliation Board
Headquarters: 4025 Debrecen, Petőfi tér 10.
Office location: 4025 Debrecen, Vörösmarty u. 13-15.
Telephone number: 06-52-500-710, 06-52-500-745
Fax: 06-52-500-720
E-mail: bekelteto@hbkik.hu
Heves County Conciliation Board
Address: 3300 Eger, Hadnagy utca 6, ground floor
Phone number: +36 36 416-660/105 extension
E-mail: bekeltetes@hkik.hu
Mailing address: 3300 Eger, P.O. Box 440
Jász-Nagykun-Szolnok County Conciliation Board
Address: 5000 Szolnok, Verseghy park. 8.
E-mail: bekeltetotestulet@iparkamaraszolnok.hu
Telephone number: 20/373-2570
Komárom-Esztergom County Conciliation Board
Address: 2800 Tatabánya, Fő tér 36.
Phone number: 06-34-513-010
Fax: 06-34-316-259
Email: bekeltetes@kemkik.hu
Nógrád County Conciliation Board
Address: 3100 Salgótarján, Mártírok útja 4. fsz 14.
Phone 06-32-520-860
E-mail nkik@nkik.hu
Website www.nkik.hu,
www.bekeltetes-nograd.hu
Pest County Conciliation Board
Address 1055 Budapest, Balassi Bálint utca 25. IV/2.
Postal address: 1055 Budapest, Balassi Bálint utca 25. IV/2.
E-mail pmbekelteto@pmkik.hu
Phone 06-1-792-7881
Website: http://www.panaszrendezes.hu/homepage/index.php
www.pestmegyeibekelteto.hu
Somogy County Conciliation Board
Address: 7400 Kaposvár, Anna u. 6.
Telephone number: 06-82-501-000; 06-82-501-026
E-mail: skik@skik.hu
Website: www.skik.hu
Szabolcs-Szatmár-Bereg County Conciliation Board
Address 4400 Nyíregyháza, Széchenyi u. 2.
Telephone 06-42-420-180
Fax 06-42-420-180
E-mail bekelteto@szabkam.hu
Tolna County Conciliation Board
Address: 7100 Szekszárd, Arany J. u. 23-25.
Phone number: 06-74-411-661
Mobile: 06-30-664-2130
Fax: 06-74-411-456
E-mail kamara@tmkik.hu;
monus.greta@tmkik.hu
Vas County Conciliation Board
Address 9700 Szombathely, Rákóczi Ferenc u. 23.
E-mail: bea@vmkik.hu
Telephone 30/9566-708
Veszprém County Conciliation Board
Address 8200 Veszprém, Radnóti tér 1. Pf.: 220
Tel 06-88-814-121; 06 88 814-111
Fax 06-88-412-150
E info@bekeltetesveszprem.hu
Website www.bekeltetesveszprem.hu
Zala County Conciliation Board
Address 8900 Zalaegerszeg, Petőfi u. 24.
Telephone 06-92-550-513
Fax 06-92-550-525
E-mail zmbekelteto@zmkik.hu
Website http://www.bekelteteszala.hu/
Initiation of court proceedings.
Legal basis: Act V of 2013 on the Civil Code and Government Decree 45/2014 (II.26.) on the detailed rules of contracts between consumers and service providers.
Levente Kótka Individual Entrepreneur.
4544 Nyírkarász, Madai út 25.
Appendix 1
Declaration of Withdrawal For consumers ordering services
I, the undersigned, hereby declare that I exercise my right of withdrawal with regard to the contract for the order of the following service:
Name of contract:
Exact description of the service:
Date of contract conclusion:
Name of the Consumer:
Address of the Consumer:
Please refund the service fee to the following bank account:
Name of bank:
Bank account holder:
Bank account number:
Date:
Consumer's signature
1